Medication Refill Request
We understand that staying on top of your prescriptions is an important part of feeling your best. Our team works carefully to review each refill request to make sure your treatment remains safe, effective, and in line with your provider’s plan.
Refill timing can vary depending on your medication and individual treatment needs. The information below outlines our general refill policy, which helps guide patients and staff — but please remember that it is never a replacement for your provider’s recommendations, clinical judgment, or discretion.
Before You Submit
Please review these steps before sending your request
Make sure you are a current NBCG patient.
Call your pharmacy first to check for any remaining refills.
Confirm you’re up to date on appointments - refills cannot be processed if you’re overdue for a visit.
Only request medications prescribed by your NBCG provider.
Allow 48-72 business hours for refill processing (requests made on weekends or holidays will be reviewed the next business day)
Our Refill Policy
Schedule II Medications:
(Examples: Adderall, Ritalin, Vyvanse, Concerta)
These medications cannot legally be refilled; a new prescription is required each time.
Patients are typically seen every 3 months to review progress and renew prescriptions.
In most cases, refills cannot be sent if it’s been more than 6 months since your last visit.
Schedule III & IV Medications
(Examples: Xanax, Valium, Ativan, Klonopin)
Refills may be available for up to 6 months, depending on your provider’s plan.
Patients should be seen at least every 6 months to safely continue these medications.
All Other Medications
(Examples: Zoloft, Lexapro, Celexa, Zofran)
Refills may be provided for up to 12 months after your last appointment.
Patients must be seen at least once per year to continue these prescriptions.
Important Reminders
These timelines are general guidelines and may vary based on your provider’s clinical judgment or treatment plan.
Providers may require an appointment before sending a refill, even if it seems early.
Please contact us if you’re unsure whether you’re due for a visit.
For urgent medication needs, please call our office directly instead of submitting this form.
Managing your mental health doesn’t have to be overwhelming. With expert providers, personalized treatment, and a supportive care team, NBCG helps you find the right medication plan for a happier, healthier life.
Request your Refill Below
Our team is made up of compassionate and dedicated professionals who are experts in their fields. We are passionate about making a positive impact on the lives of our patients and empowering families through supportive, evidence-based treatment.
With the right tools and team on your side—positive change and self-empowerment are absolutely possible.
Office Locations Offering Medication Management
Downtown Salt Lake Clinic
370 E, South Temple
Suite 175, Salt Lake City
Bountiful Clinic
3415 S. Medical Dr.,
Suite A100, Bountiful
South Ogden Clinic
5926 W Fashion Pointe Dr
Suite 120, South Ogden
Indications for Treatment
The providers at Neurobehavioral Center for Growth (NBCG) offer medication management for a range of mental health conditions, including but not limited to Major Depressive Disorder (MDD), Generalized Anxiety Disorder (GAD), Attention-Deficit/Hyperactivity Disorder (ADHD), Obsessive-Compulsive Disorder (OCD), and Bipolar Disorder. Medications are prescribed based on individual assessments and in conjunction with other therapeutic interventions as needed.
Important Safety Information
Psychiatric medications are only available by prescription and should be taken as directed by a healthcare provider. A provider at NBCG can help determine if medication is right for you. Patients’ responses to medications may vary, and ongoing monitoring is necessary to ensure safety and effectiveness.
Common side effects may include drowsiness, dizziness, nausea, changes in appetite, or mood fluctuations. Some medications carry risks such as dependency, withdrawal symptoms, or rare but serious adverse effects. It is important to discuss all potential risks and benefits with your provider.
Medications for mental health conditions should not be discontinued without consulting a healthcare provider. If you experience severe side effects, worsening symptoms, or thoughts of self-harm, seek immediate medical attention.
